Support

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Activity overview

Latest activity by Support
  • Support created an article,

    How do I change my billing information?

    If you want to change your billing information, please write us at assist@paddle.com indicating the email associated with your subscription.

  • Support created an article,

    How do I get a refund under your 30-day money-back guarantee?

    If you aren't satisfied with our service, want a break for a period of time, or just forgot to cancel before your bill was generated and your last bill was generated in the prior 30-days, you can a...

  • Support created an article,

    How do I get the latest version of Owligram?

    Every time we add a new feature or solve an issue in the extension, we'll release a new version of the extension on the Google Chrome Store. You may be wondering, do I have to re-install the extens...

  • Support created an article,

    How do I regenerate my license key?

    If for some reason your license key stopped working, please re-generate it and give it another try. To regenerate your license key, please do the following: Open the extension Go to Plans (or go t...

  • Support created an article,

    Initial Setup

    Owligram is an Instagram automation service that handles the follows/unfollows on your behalf from your Google Chrome while you take care of your daily tasks. In order to start using our service yo...

  • Support created an article,

    How do I cancel my plan/subscription?

    To cancel your subscription: Open the extension Settings Click on the ⚙️ Cancel Plan In case you uninstalled the extension, you can write us at assist@paddle.com indicating: Email associated wit...

  • Support created an article,

    What do I do if Owligram isn't working?

    First of all, confirm that you have a valid license key associated. If not, you can get a license key by purchasing a subscription plan directly from the extension inside the Plans tab. Remember th...

  • Support created an article,

    How do I upgrade my plan?

    All of our plans are billed on a monthly basis. If you are looking to power up the following process, you can upgrade to some of our more powerful plans. To upgrade, please do the following: Open ...

  • Support created an article,

    How long does it takes to run Owligram?

    How long does it take to complete the entire activity of Owligram in a day?  Depending on the subscription plan and your settings, Owligram will take between 3-5 hours to finish the follow and unfo...

  • Support created an article,

    How do I use the Agency plan?

    If you want to use the Owligram Agency plan from the same laptop/desktop you’ll need to have several Google Chrome Users. Don’t worry, this will take less than 2 minutes to configure. Please, follo...